Tour Conditions
Included in your trip
Included in your trip
All transport included in the tour itinerary, accommodation, breakfasts, lunches, dinners, and activities as stated in the brochure. Menus will be organised by us to offer you a taste of the many specialties of regional gastronomy. Wine is included with all sit-down meals but if the wines are not to your liking, you are free to purchase your own. The quantity of the wine served will be enough to accompany the meals.
Conditions for bookings and cancellations
Every person participating in the tour must complete and sign a booking form and pay a non-refundable deposit of AUD$800. Your booking will be secured upon payment of the deposit. If you would like to join us on a tour you will need to forward the booking form and a recent photo to Pyrenees Tours via email or to our PO Box 469 Bowral NSW 2576 Australia. Bank transfer or credit card payments are available. Credit card surcharges apply: Visa + Mastercard 2.2%. Amex 2.8%. All participants must provide proof of travel insurance. We strongly recommend that you purchase travel insurance as soon as you have paid any monies towards any of your travel arrangements. Make sure your travel insurance covers you against loss of deposit or final payment, in case of unavoidable cancellation. A signed accident waiver and release of liability form, which we will provide, will need to be included with your doctor’s certificate stating you are fit and well to undertake a walking tour. The balance of the tour cost is due no less than 60 days before departure of the tour. Prices are based on the cost and exchange of the Euro at the time of printing. We reserve the right to adjust the tour price should there be significant changes in the rates.
Due to financial commitments to our various suppliers, your deposit will be forfeited if you cancel. Cancellations within 60 to 30 days before the start of the tour: 30% refund of
monies paid. (not including deposit). Cancellations within 29 to 0 days before the start of tour: no refund will be given.
Not included in your trip
Tips, insurance (i.e. travel, health, loss or damage to personal property), phone calls, extra expenses which are not included in the itinerary.
Tour cancellation
Should it be necessary to cancel the tour, due to failure to reach minimum numbers, 40 days’ notice will be given and a full refund of the tour cost, if paid, will be refunded. Due to constant changes around the world please visit smarttraveller.gov.au if you live in Australia, or your relevant government web page from your country, to comply with the French requirements to enable you to enter France and other European countries.
Our responsibility as tour organisers
It is our responsibility to ensure that tour activities have been organised as stated in the program. It is also our right to alter the itinerary, if necessary, in the event of unforeseen circumstances. Any extra costs resulting from these alterations will not be our responsibility.
No responsibility will be accepted for any delays occurring during the tour. It is at our discretion to stop any persons from participating in any of the activities should they not have the required level of fitness on any particular day.
Responsibility of tour participants
It is the responsibility of the participant to organise and pay for all travel documents, i.e., passports, visas, tickets, insurance, departure tax. All participants need travel insurance. The participants will be responsible for any injury, sickness, loss, or damage that might occur.
If any participant wishes to alter the itinerary in any way, all resulting costs and organisation will be his/her responsibility. It is the responsibility of the participant to be at the point of pick-up as specified and at the time specified. If this is not possible it is the participant’s responsibility to rejoin the tour at his/her own expense.
Awareness
Participants should be aware of the risks and dangers involved in walking activities such as weather extremes due to unexpected and sudden changes, rocky and uneven terrain on which the activities may take place, physical exertion and lack of immediate medical assistance due to remoteness of the activities. Participants will need adequate fitness to undertake the walking activities.
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Pyrenees Tours
Principal: Patrick Arrieula
A.B.N 732 1201 1211
Office Address: 20 Albert St, Bowral
Postal Address: PO Box 469, Bowral, N.S.W, 2576, Australia
Ph: (61) 02 4862 5711
Email: pyrenees@acenet.com.au